Privacy Policy

Last updated: February 22, 2026 | Compliant with UK GDPR & Data Protection Act 2018

At 2131 LTD, we take your privacy seriously. This document outlines how we collect, store, and process your personal data when you interact with our architectural services and our energy-efficiency shop.

1. Information We Collect

Identity Data: Name, username, or similar identifier.
Contact Data: Billing address, delivery address, email address, and telephone numbers.
Financial Data: Payment card details (processed solely via Stripe; we do not store raw card data).
Technical Data: IP address, browser type, and location data used for site analytics.

2. How We Use Your Data

We process your data to fulfill the contract of sale for products, to manage our relationship with you (including notifying you about service discounts), and to improve our website experience. Under UK GDPR, the lawful bases we rely on are 'Contractual Necessity' and 'Legitimate Interests'.

3. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years for tax purposes in the UK).

4. Your Legal Rights

You have the right to request access to your personal data, request correction, object to processing, or request data portability. To exercise these rights, please contact us at info@2131ltd.shop.

5. Cookies

Our website uses essential cookies for the functionality of the shopping cart and Stripe integration. By using our site, you consent to these necessary technical cookies.